e-gobuy.shop has meticulous attitude to wards products and service.We have reserched all our product manufactures,technologies and raw materials in different places of the world.We provide you superior clothes,bags,shoes,home supplies and appliances,sports instruments and etc.We keep pursuing the improvement.
Mon. - Sun. 9:00 AM to 6:00 PM (GMT +08:00)
We will respond to your inquiries as soon as possible generally within 24 hours. Please leave messages for non-service online time. For general information, such as buying process, payment methods, delivery options or dispute process, please refer to our CONTACT US.
If you need any inquiries with your recent orders, please contact e-gobuy.shop Customer Service Center at firstname.lastname@example.org.
We launched the cod business after receiving the goods to pay, in the receipt, you can request the inspection of goods, and then pay.Limited to the appearance of the goods, accessories quantity inspection, not allowed to try on trial.If you find the appearance of the goods damaged or inconsistent with the goods, you can directly reject the operation.If you find the quantity wrong, there is no need to reject the goods.Please contact us and we will make up for any missing mail.The Courier is only responsible for the delivery of the goods, and does not know about the products (including product content attributes, usage methods, etc.). If you have any questions about the goods, please contact our customer service staff.
Usually take 7-20 business days to all major destinations, The shipping time frame is different per package because of the customs locally. However, we will process all the packages in time for our customers.
Note: The delivery time mentioned above does not include order processing time (3-5 days).
Usually we cooperated with DHL, UPS etc.. to fulfill our orders with expected delivery time.
What if my order is later than expected?
If your order hasn't arrived within 20 business days, the first step is to contact us and we will further check that for you.
Please read through the descriptions to have a complete understanding of the product specifications/compatibility/price and shipping terms before placing an order. If you have any concerns about any terms, please feel free to email us: email@example.com
We accept return for exchange within 7 days from the date you received the item. (Customer should cover the return fee if the product has no quality problem.)
The products can be returned within 7 days after they have been received.We do not The returned items should be unused, undamaged with original tags and packaging.Once the returned package is returned to our warehouse, we will process full refund immediately at our end. Usually, the refund will be processed from bank to your original payment method within 5-15 business days. If the bank fails to help you, please feel free to contact us for assistance.
Please kindly note we do not offer exchange for a different model, only replacement of the same model. Also, we do not accept return of products which are not sold by us or the return address is not provided by us. You will need to cover the return shipping fee for no reason returns.
The “no reason return” that we stated include the return of personal preferences and subjective judgments. We do not accepted unauthorized returns, so please do contact our customer service for help before starting a return. All unauthorized returns will not be processed in our system.
We will NOT accept order cancellation request if the orders have been shipped.
Please read through the descriptions to have a complete understanding of the product specifications/compatibility/price and shipping terms before placing an order. If you have any concerns about any terms, please feel free to email us: firstname.lastname@example.org